FAQs - Need More Info?

🛒Ordering / Shipping & Delivery

Where do you deliver?

We currently deliver to the entire United States.

When will I receive my Seven Slot Box?

Your first order will ship within 7 days of the order being placed. The following boxes will join our shipments and go out between the 5-7 each month.

Is there a delivery fee?

Shipping is a flat rate of $7.99 charged at checkout.

🔁 Subscription & Account Management

How do I pause or skip a delivery?

Just log in to your account, go to your delivery calendar, and select the week you want to skip or pause.

Can I change my box size or type later?

Absolutely! You can switch between box sizes, types, or frequencies anytime from your account dashboard.

How do I cancel my subscription?

You can cancel at any time through your account settings — no fees, no hassle.

🤝 Customer Support & Contact Info

What if I’m not happy with something in my box?

Our Seven Slot Guarantee means we’ll do our best to make it right. Reach out and we’ll issue a credit or replace the item if possible

How do I contact customer service?

You can contact us via email at support@greenbox.com or use the contact form on our site. We typically respond within 24 hours.

Terms & Conditions

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